
IN ACTION
Passionate, Poetic Photography
Frequently Asked Questions
We're having a destination wedding. Do you travel?
Yes! I love destination weddings. Please send us more information on your wedding and travel plans and we can put together a custom collection that fits your wedding.
I'd love to book you for my wedding. How do I proceed?
We’ll set up a consultation to discuss your plans, your wedding date, and your vision. Once you have signed a contract and paid a retainer fee, you can check “book photographer” off your to-do list!
How far in advance do we need to book your services?
I have limited dates available so I advise my clients to book their wedding photographer as soon as they confirm their wedding venue.
How long does it take to receive the images from my wedding?
Online galleries and digital images will be ready within 2-3 weeks after your wedding. Albums will be ready within 6 weeks after final approval.
How many images can I expect to receive from my wedding?
The number of photographs you receive depends on many things - hours of coverage, number of guests, events, etc. You can expect around 600 images for a 10 hour wedding.
Do I receive a disc of images?
Specific packaged have Digital Negatives.
Will we receive a print release with our images?
Yes! Please keep in mind these are digital negatives. They are not edited. It is recommended you
purchase your prints through me, as I take time and add artistic detail to them.
Do I have to order prints through you?
You are not required to order prints through us but it is highly recommended.
Can I request that certain images are taken at the wedding?
Of course! I will provide you with a questionnaire before your wedding date, which will include space for requested shots.
Will you hold the date for me?
Because of the limited dates that I have available, I cannot hold a spot without a signed contract and retainer fee.
How much is the retainer fee?
20% of your entire package is due at time of booking.
When is the balance due?
Final payment is due 2 weeks before your wedding.
Do you offer a payment plan?
Yes! Please email me at stephanie@stephshanks.com for more details.
What is your cancellation policy?
The Retainer Fee is non-transferable and non-refundable in the event of cancellation by the Client.
Do you offer wedding cinematography?
Yes, I incorporate wedding cinematography clips into my photography. Ask me about pricing!